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  • Can I insert an image, video or gif into the FAQ?
    Yes. To add media, follow these steps: 1. Go to Application Settings 2. Click Manage FAQ 3. Create or select the question you want to add media to 4. While editing your reply, click the video, image or GIF icon 5. Add media from the library and save.
  • How to add a new question and answer?
    To add a new FAQ, follow these steps: Click the "Manage FAQ" button On the website dashboard, click "Add New" and then select "Question and Answer" Each new question and answer must be assigned to a category Save and publish You can always edit the FAQs, change their order and select other categories.
  • How do I edit or remove the title "FAQ"?
    You can edit the title in the app Settings. If you don't want to display the title, simply turn off the title in the "Information to display" area.
  • What is the FAQ section?
    The FAQ section contains frequently asked questions about your company that you can quickly answer, e.g. "Where does the company deliver?", "What are the opening hours?" or “How can I book a service?”. FAQs are a great way to help users navigate your site and even improve your SEO rankings.
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